Product Designer

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Product Designer

At Open Social we're looking for a Product Designer to join our team.

Full-time / Part-time · Amsterdam

Hi there 👋!

We are Open SocialWe are a startup that develops open-source community engagement platforms to help lots of organizations like Greenpeace and the United Nations to bring people together online and share their knowledge and ideas.

We strongly believe in a pro-privacy, anti-monopoly and open web that inspires trusted connections and collaboration and are on a mission to build world leading community software. To help us reach our goals, we are looking for a Product Designer with a passion for creating engaging community experiences all over the world.

Together with our UI Designer and UX Researcher you form our Core Design Team, that is not just focused on the functional, but also on joy and delight. Our work drives real world impact and changes the way organisations interact with their members, so we design for users around the world of all backgrounds and abilities.

Sounds cool? Keep scrolling 👇🏻!

What's the job?

As a Product Designer working on interface design, your number one job is to solve user problems along their entire user journey. Our design team's work is critical: we support Open Social users on over 1.000 different community platforms. You will work closely with our product manager, engineers, marketing and sales, and UX researcher to iterate, build, and launch usable, useful and delightful user experiences. You'll engage across all stages of a project, using your skills in concepting, prototyping, UX research, information design and spec delivery. Your work may touch completely new add-ons for Open Social, such as Chat interfaces, Layout Builders and core product features such as Profile, Group and Timeline (Stream) features.

As a Product Designer, you will be one of the key members in the development of our software. You will be working on improving the current software and bringing new exciting features to life. You will help clarify the business objectives of each assignment, discover the missing information, explore the best solutions, and then facilitate the process to make it happen.

As we are a startup, you will collaborate with colleagues from different disciplines such as design, development and even marketing and sales. Our team is diverse with different cultural backgrounds. They will provide you with useful insights and challenge you, so you can grow and require new skills in a fast paced environment. Are you ready for an adventure 💪🏻?

Scroll down for the job requirements and what we offer!

A bit more about us

Open Social empowers people by providing an open-source platform to build online communities of like-minded individuals. Replacing tools such as Facebook, Open Social fuels bottom-up innovation within organizations.

Early versions of our offering have won the prestigious Dutch Interactive Awards. The project, Greenpeace Greenwire, helps more than 100 000 Greenpeace volunteers bring positive change to the world around the globe. In The Netherlands alone, the software increased volunteering by 600%.

We offer our software in different versions: a free open-source distribution, a fully maintained software-as-a-service, and an enterprise edition. It's built with open-source tech such as Drupal, React & GraphQL for creating ambitious digital experiences and has more than 100.000 active contributors worldwide. 

The project is developed by a team of +30 people in The Netherlands and remote across Europe. Our offices are based in Enschede and Amsterdam.

Our mission

We are an open adoption software company, meaning our products are free to adopt and open to modify. We believe that open adoption drives the next wave of software. Our collective pace of innovation will be world-changing. Success for us means being the global leader in online community software for NGOs, social intranets and ideation communities. We power social change and innovate with open-source software at scale.

Your responsibilities

  • Deeply understand the needs of Open Social’s users across our entire ecosystem
  • Empathize, shadow, and understand the needs of community and site managers charged with managing their communities
  • Own design problems in end to end details, from initial concept through to shipping and beyond
  • Build wireframes, prototypes, and visual designs based on our UI framework to tackle difficult UX problems
  • Work with product managers to define requirements, not just translate them to design
  • Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and sales/marketing
  • Partner with our UX researcher to better understand the needs of our customers
  • Collaborate and iterate with your design colleagues to help raise the bar on the end to end Open Social experience
  • Partner closely with engineers to understand technology capabilities, build your outstanding designs, and achieve a high quality shipped product
  • Ship, measure, and improve your designs based on quantitative and qualitative feedback
  • Translate functionalities between different platforms (web and mobile) to utilise each platform's strengths while providing a consistent experience and help us identify other ways to interact with Open Social (e.g. voice, shared screens in common areas/virtual meetings, hand-off between platforms, etc).

The experience you bring to the team

Required qualifications:

  • 5+ years established experience as a Product Designer

  • A portfolio showing your high quality, thoughtful UX work
  • You speak English and have good communication skills
  • Based in European/African time zones
  • Trackrecord of leadership roles.

And you get bonus points when you have experience with/in (nice-to-haves)

Preferred qualifications:

  • Ability to tackle complex user and design problems

  • Effective prototyping skills
  • Deep knowledge of building products for mobile and desktop applications
  • A track record of shipping phenomenal experiences, weathering release cycles, and knowing what details matter at each stage
  • An owner's attitude. You don't hesitate to schedule impromptu calls with customer obsession teammates across the globe to understand how they use tools; you empower engineers to get the fit and finish right; you translate insights from user studies into meaningful action
  • Proficiency with the latest tools to build design and a strong desire to learn new ones. Figma expertise encouraged.
  • Fast paced with the ability to prioritize projects concurrently
  • Expertise at developing and conveying ideas clearly in written and visual format - making business concepts and data visually engaging
  • Emotional intelligence. You authentically care about your teammates and nurture positive relationships even through difficult projects.
  • Community, CRM or Social software experience ideal

We offer you these benefits:

  • A position for 32-40 hours per week

  • Travel allowance and a modern pension plan
  • Inspiring offices in the heart of Amsterdam or Enschede (but we are flexible in working locations & due to COVID-19 remotely is the norm!)
  • Excellent hardware
  • Support for your comfortable home office due to COVID-19
  • Fun team (currently online) activities such as digital drinks and online games
  • A contribution for your gym or sports membership

At Open Social, we drive real world change. We take on big challenges to help mission driven companies, NGOs, associations, non-profits, and public (health) projects in over 1.000 communities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone can share knowledge and ideas and build trusted connections with people all over the world. If you have the curiosity, passion and collaborative spirit, work with us, and let's connect the world together.

What are you waiting for? Apply now!

Apply for the job

Do you want to join our team as our new Product Designer? Then we'd love to hear about you!

Please submit your application by sending your cover letter, portfolio and resume to

@Recruiters: thank you for your interest, but we got this!