Chief Revenue Officer (CRO)

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Chief Revenue Officer (CRO)

At Open Social we're looking for an amazing Chief Revenue Officer to join our team.

Full-time · Amsterdam

Hi there 👋!

We are SaaS scale-up Open Social. We develop purpose-built online community software that helps organizations such as Greenpeace and the United Nations fulfill their missions.

Open Social is growing fast and accelerating our growth in Europe and the US. At Open Social, we count on our executive team to solve complex business problems with creativity and passion, always looking to learn something new. We are seeking a great Chief Revenue Officer (CRO) to join us in our mission to build amazing pro-privacy, anti-monopoly and open social software. With a focus on building scalable and sustainable revenue generation, strategic planning, fundraising, marketing, branding and partnerships you will be a key person that helps us grow in the exciting years to come!

Sounds cool? Keep scrolling 👇🏻!

What's the job?

Together with other members of the executive team, you will execute the current corporate strategic plan, close deals, focusing on expansion to new customer segments, markets and partnerships, while ultimately strengthening operations. You will also be instrumental in creating future strategic plans with the goal of boosting revenue streams and (Series A) fundraising activities.

This part of the organization currently consists of marketing (8 pers.), sales (8 pers.) & customer success (5 pers.) teams who successfully serve the European and US markets. We expect you to double, potentially triple the teams within a year, with the aim of acting effectively in both regions and the mid-market and Enterprise segments in 2022 and beyond. Do you accept this challenge 💪🏻?

Scroll down for the job requirements and what we offer!

A bit about us

Open Social empowers people by providing an open-source platform to build online communities of like-minded individuals. Replacing traditional intranets, Open Social fuels bottom-up innovation within organizations.

Early versions of our offering have won the prestigious Dutch Interactive Awards. The project, Greenpeace Greenwire, helps more than 100 000 Greenpeace volunteers bring positive change to the world around the globe. In The Netherlands alone, the software increased volunteering by 600%.

We offer our software in different versions: an open-source distribution, a fully maintained software-as-a-service, and an enterprise edition. It's built with technologies as Drupal, a web technology for creating ambitious digital experiences and has more than a hundred thousand active contributors worldwide. With ambitious new plans in our product roadmap, we aim to decouple our software’s front-end and back-end and create a more customizable and flexible headless platform with React and GraphQL.

The project is developed by a fast growing team of over 40 people in The Netherlands and remote, mainly across Europe. Our Amsterdam HQ is based in the tech hub from The Next Web.

Our mission

We are an open adoption software company, meaning our products are free to adopt and open to modify. We believe that open adoption drives the next wave of software. Our collective pace of innovation will be world-changing. Success for us means being the global leader in online community software for mission driven organisations. We power social change and innovate with open-source software at scale.


Objectives of the CRO

  • Partner with other members of the executive team (CEO, CTO and Head of Product) to execute the current corporate strategic plan, develop future plans and support in raising funds (Series A & B) to execute the plans.
  • Ensure performance, strategy, and alignment of the organization’s revenue-generating departments of marketing (8 pers.), sales (8 pers.) & customer success (5 pers.). We expect to double and then triple the team sizes post-Series A.
  • Oversee the complete deal pipeline from inbound, outbound, partner, open-source and upsell revenue streams.
  • Understand how we deliver value over time to our customers and remove friction in current processes.
  • Manage a EU and US based sales team that can drive business growth across mid-market and Enterprise segments, and share accountability with the marketing function for improving the B-to-B-to-C customer experience and strategy.
  • Help maximize reach and efficiency by adding new, scalable partners in a strategic way by creating a Partnership Program.
  • Build and foster creative marketing teams committed to continuing our culture of innovation
  • Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth.
  • Implementing and maintaining our compensation plans.
  • Developing onboarding and sales toolkit (online) tools for new team members.


Responsibilities

  • Monitor the social software market space and analyze opportunities, providing competitive analysis, strategies, and tactics.
  • Stay well-connected with customers to ensure broad market needs are being incorporated into the product development roadmap.
  • Collaborate with management and engineering on messaging, pricing strategies and business models to achieve revenue goals.
  • Identify and resolve issues across the marketing/sales and customer success functions.
  • Hustle and close deals and build lasting and profitable customer relationships.
  • Recruit talented, ambitious and diverse teams to execute (y)our vision.
  • Report to the company, management team and our investors

Required skills & qualifications

  • B2B SaaS experience
  • 6+ years in diversified leadership roles, driving and implementing revenue growth
  • Proven track record of scaling revenue ops through new product development, marketing, branding, and partnerships
  • Strong Data Skills (forecasting, sales targets per segments, competitor benchmarking, CAC by lead source, ASP growth, churn reduction, pipeline conversion etc.)
  • Proven experience developing and executing business strategy
  • Significant general management and P&L experience
  • Ability to craft and execute a go-to-market strategy
  • History of decision-making based on business metrics
  • Inspirational leadership style and hands-on approach
  • Experience with Series A/B funding or similar accelerated growth phases


And you get bonus points when you have experience with/in
(nice-to-haves)

  • Strong technical experience with Pipedrive and other commercial tools
  • MBA- or equivalent advanced degree
  • Open source software experience

We offer you these benefits:

  • A full time position within an amazing scale-up

  • Possibility to participate in the stock option plan of the company
  • Travel allowance and a modern pension plan
  • Inspiring workplaces in the heart of Amsterdam (partly remotely is also possible)
  • Excellent hardware and comfortable workplaces
  • Fun team activities, from company retreats to an elaborate new year's dinner
  • Collective lunches. You can join us without a fuss!
  • A contribution for your gym or sports membership

What are you waiting for? Apply via our website!

Apply for the job

Do you want to join our team as our new CRO? Then we'd love to hear about you!

@Recruiters: thank you for your interest, but we got this!